20 Most Promising Cloud Communication Solutions Providers- 2018

20 Most Promising Cloud Communication Solutions Providers- 2018

Cloud has taken over the communications market by storm and it isn’t too hard to see why. Few amongst its countless advantages include cost savings on various fronts like hardware and software, support and maintenance, enhanced scalability, improved security and the agility to stay in line with the latest trends. The cloud communications technology has further been touted for its ability to enable organizations to focus on their core functions. As a result, an ever-increasing number of businesses encompassing all segments-enterprise, medium and small are choosing to transition to the mode of cloud communications.

However, it would be wrong to assume that the technology hasn’t been met by resistance. But once businesses see the benefits quantified, the risks seem minuscule. Moreover, as the technology is maturing, different models of cloud communications have made their way in. While large enterprises appear to be more inclined to the hybrid model, small enterprises exhibited the willingness to go ahead with the complete cloud model. Midsized enterprises were observed to be in a split.

Keeping the various trends influencing the cloud communication market in perspective, CIOReview India brings to you the list of “20 Most Promising Cloud Communication Solution Providers 2018”. A distinguished panel of CEOs, CIOs, industry analysts and the CIOReview India Editorial Team have closely scrutinized and nominated the vendors and domain experts who, in our opinion, are evangelising the technology, opening businesses up to the immense opportunities that cloud communications bring into the ecosystem while ushering an environment of enhanced communication and collaboration.

We present to you CIOReviewindia 20 Most Promising Cloud Communication Solutions Providers- 2018.

Cover Story
Company Name Company Description
AVAYA International Provider of contact center and unified communications solutions
Company Name Company Description
Elite Info Systems Provider of Cloud Telephony products with IVR Solutions which are hosted virtually in Cloud Telephony Environment for SMEs
MyOperator Provider of a complete cloud-based call management system (CMS)
Sollu Provider of call center solutions, IVR solutions and engagement solutions.
Variforrm Technology Solutions Provider of premium SMS, cloud telephony and digital marketing services for effective marketing and client engagement
XSTel (Conjoinix Total Solutions) Provider of products for ISP/Telecom Operators, Wi-Fi Operators, Vehicle Telematics Operators, GPS Tracking Operators and the upcoming Cloud Telephony Operators
AVOXI Provider of cloud communications and business VoIP services
BroadSoft Provider of cloud PBX, unified communications, team collaboration and contact center solutions
CallHippo Provider of on-demand Voice-over-Internet Protocol (VoIP) Service
Exotel Provider of a cloud call center software
Go2Market India Provider of cloud telephony services and hosted pbx solution
Knowlarity A provider of cloud telephony solutions
LeadNXT Provider of Cloud Telephony, Web API and Lead Management services
NTT Communications Provider of audio, video, web and virtual event conferencing services in the cloud
Ozonetel Systems Provider of contact center solutions, IVR solutions and Missed call services
Plintron Provider of cloud communications as a service
Servetel Communications Provider of Cloud Telephony Solutions
Solutions Infini Provider of messaging and voice solutions
T Technologies Provider of cloud telephony service
Tata Communications Provider of cloud-based Contact Centre as a Service
VoIP Office Provider of Cloud-based communication service